It's a shame that there even has to be a privacy statement. But it is necessary so here it is:
We are fully committed to ensuring that your privacy is respected and protected. Unless you designate otherwise or we state otherwise in this policy or at the time information is collected, any personal information you provide to us will be known only to you, our credit card processing agent, and our staff. Personal information includes your name, street and email addresses, billing information, click-through activity, your purchases, and any other personal information you may provide here.
We use your mailing address to ship your orders. If we ever do send out snail mail announcements, it will be limited to three or four a year. We try to make them nice so you'll use them as a bookmark or something instead of adding to a landfill. But it's okay with us if you throw them out after looking at them.
We do not have access to your credit card information; that is kept secure by our credit card processing agents.
We may use your email address to notify you when your purchase has shipped or been delivered. It may be possible to receive notifications of new releases by email in the future, but that is not the case at this time. Google Analytics does track some information when you visit the website but that is configurable by you depending on your settings, such as incognito tabs and other security measures. All pages on this website are encrypted.
Although we do not anticipate ever changing this policy, we promise that we will notify you when we make any significant changes to our Privacy Policy that affect the use of any personally identifiable information we collect.
And especially, we never provide information and links to third-party advertisers or their partners.
By Way of Starlight, LLC is a limited liability corporation registered with the state of Oregon, producing religious art items in Washington County, Oregon, US. By law, no claim can be made regarding the effectiveness or spiritual quality of these products - they are sold as decorative art only, or for entertainment, if indeed you find religious artifacts entertraining.
Although I may have assisted in helping you to determine whether or not an tile, print, or mural is appropriate to your installation -- the ultimate responsibility for what you need lies with you, which means verified by your designer, architect, contractor, installer or equivalent.
No sales or other tax is collected. Purchasers shipping to certain areas where Seller is not required by law to collect from Purchaser may be subject to additional tax and/or duties. It is the responsibility of the Purchaser to determine and remit these taxes or other charges where required.
Colors as shown on the website are approximations and not guaranteed. Tile is reflective; the web, paint, and wallpaper are not. Because these are limited run or bespoke itemms, not mass-produced stocked tile, colors vary slightly by run and are influenced by temperature and humidity.
This is not an issue for art prints, or altar tiles, but can be for large murals. By Way of Starlight does not accept responsibility or liability for installation, sealing or refinishing of any product. Installation instructions are delivered with tiles and are available for download on request. Please ensure your installer reads these.
Unless other arrangements are made, all orders must have full 100% payment prior to shipment, unless other arrangements were made when the order was placed. This might happen if we are making a bespoke mural or tile set. Credit cards are accepted via Paypal or other credit card processing service. Payment can also be made with personal check, money order, cashier’s check, traveler’s check and wire transfer. Prices I quote you for bespoke items will be honored for thirty (30) days unless otherwise noted, but probably longer. A deposit will lock in your price for three months, longer at my discretion, but not so long as a year. Prices are subject to change at any time without notice.
Because all work here is handmade, some natural variation going to occur between tile and print runs, and even individual items. I do my best to represent things accurately and if a size or color is off, it is rarely off by much. Consequently, no returns will be accepted. You can change a bespoke order up to the time your tiles are made. Deposits and consultation fees are non-refundable For bespoke items, you can apply your deposit to other tiles up to the time I start your tiles. Once I make your tiles, they're yours.
If an item is damaged in shipping and is unusable as a result, I reserve the right to replace it, where possible, with a similar item. If absolutely no replacement is possible, I will offer you the choice of a refund or store credit toward another item.
For bespoke items, all payment and shipment of tile must be made within 60 days of the initial order date, unless other arrangements are made, or where shipment cannot be made due delayed materials to make the tiles. Merchandise not shipped within 60 days of the initial order date will be kept for up to six months with a $50 storage fee per month. After 6 months, unless prior arrangements are made, the order will be considered abandoned. For our purposes, Abandoned means that you placed an order, I made what you requested, but you haven't paid the balance or shipping or made arrangements with me about it. After six months, they will most likely no longer be available.
Once installed, tile is pretty robust. If however, you do need a replacement tiles that is a part of a mural or tile set, you can order it. These will not be religious artifacts of the same nature as the original set, because those are time dependent. However, each item is consecreated individually so the product is not compromised there. There is no minimum order for replacement tiles. Depending on how much time has passed, there can be some variation in color or material. For example, colors may be a little different if the supplier of my materials has changed the glaze on the blanks, or worst-case, an unusual size tile may have been discontinued. We'll come up with an answer.
By purchasing from the website or using any material sold or produced by By Way of Starlight, you agree to hold the company harmless from any liability whatsoever, to bring any claims against them, now and in perpetuity or to have others bring claims on your behalf. You agree to read all warnings and directions for use and take these are your own risk. You understand and agree the the company cannot be held responsibility for any fault or liability whatsoever, including injury or loss to person or property.
The intent of products sold by By Way of Starlight, LLC, is as religious artifacts or pieces of decorative art, for which no guarantees are made. Although I have the deepest faith in the power of Spirit, to change lives, nothing here is a valid substitute for advice and treatment from a licensed professional or emergency service.
Tile should be inspected prior to installation and any defects must be reported at that time. Installation or use constitutes acceptance of the product. Tiles are warranted to the original consumer for a minimum of one year, and longer at the discretion of By Way of Starlight. Willful abuse and failure to care for the product as provided in the installation and care instructions that accompany your tile voids the warranty. I will replace tiles that fail due defects in material and workmanship for one (1) year from initial shipment date. Other than the costs covered by the warranty noted above, William Morris Tile is not liable for any direct or indirect costs associated with the repair or replacement of the product including removal, installation or reinstallation of the product.
Product damage caused by improper installation methods, installing in unsuitable environments, other misuse, abuse, accident, or improper maintenance is not covered by this warranty. With respect to tile and stone, variations in color, shade, flow, grain, tonality, crazing, veining, and texture are inherent characteristics thereof and are not defects. Variations in facial dimensions and thickness will be allowed as per industry standards. No warranties are made against crazing, scratching or wear due to: improper installation-including improper alteration of the surface with sealers or grout, falling objects, abuse, misuse, exposure to extreme temperatures, using improper chemicals or compounds, installation on floors or counters, foot traffic wear or other similar incidents. Although tiles may perform well in steam shower environments, I have not tested that and do not recommend or warranty decorative tiles for steam showers due to intense steam, heat and moisture and the high dependence of proper construction and installation for successful product performance.
As I said above, due to their nature, the items sold by By Way of Starlight come with no warrany or guarantees of effectiveness or safety and are not refundable. You agree by purchasing them to hold the company harmless from any liability whatsoever and reqliquish the right to bring any legal calis, now and forever.
I've stopped making new tile from customer-supplied tiles or designs, but should I make an exception, I want to make clear, even with custom tile, that I don't do work for hire. That means you will need to extend trust and won't be able to manage every step of the process. That shouldn't be necessary if we define the scope of what we're doing well in the beginning, even though some parts of the process are iterative. This means that I retain the copyright to any tiles I develop newly. This also means that no files or other materials used to create your tiles will be provided.
Once I've accepted your order, I am committed to doing my best for you. That has always worked out well so far, but should the day come when communication doesn't resolve things, any lawsuit or claim will be filed in Washington County, Oregon. Since I live and do business here, Oregon law applies to any disagreements we can't resolve with communication. Mind you, it's beautiful here, but bring your raincoat and mudboots.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMIATATION, MERCHANTABLITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED FROM THIS CONTRACT. FURTHER, SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
